Privacy Policy

Privacy Policy

Gluefi Inc. (“the Company”) complies with the Act on the Protection of Personal Information (the “Personal Information Protection Act”) and establishes this Privacy Policy (the “Policy”) to ensure the proper handling of personal information as an organization.

Company Information

Gluefi Inc. 4-3-9 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022, Japan Representative Director: Naoko Noguchi

Compliance with Laws and Guidelines

The Company will handle personal information properly in accordance with the Personal Information Protection Act, other relevant laws, and guidelines established by the Personal Information Protection Commission and other authorities.

Acquisition and Use of Personal Information

When acquiring personal information, the Company will disclose or notify the purposes of use (including disclosure in this Policy). If obtaining personal information directly from the individual through contracts or other documents (including electronic records), the Company will clearly state the purposes of use in advance and acquire such information by lawful and fair means.

The Company will use personal information only within the scope necessary to achieve the stated purposes.

Sensitive personal information will not be acquired unless required by law or separately consented to by the individual.

Purposes of Use of Personal Information

The Company will use personal information for the following purposes:

  • Identity verification and authentication of users
  • Provision of the Company’s digital services (including websites and mobile apps)
  • Issuance of invoices and transfer of participation rewards to users
  • Responding to inquiries, consultations, complaints, and support requests from users, and maintaining related records
  • Development, improvement, and enhancement of services
  • Improving user experience within the Company’s digital services
  • Sending advertisements and information on services, campaigns, future programs, and events by mail or electronic means
  • Distribution of behavioral targeting advertisements using providers such as Google or Yahoo
  • Analyzing attribute information and behavioral history to understand user interests and preferences
  • Recording, managing, and responding to the use of the Company’s services or websites (including detecting, investigating, preventing, and responding to fraud, unauthorized access, or violations of terms of use)

Shared Use of Personal Information

Unless required by law or separately consented to by the individual, the Company will not share personal information with third parties for joint use.

Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in the following cases:

  • With prior consent of the individual
  • When outsourcing handling of personal information within the scope necessary to achieve the stated purposes
  • When required by law
  • When necessary to protect the life, body, or property of a person and it is difficult to obtain consent
  • When especially necessary to improve public health or promote the sound upbringing of children and it is difficult to obtain consent
  • When necessary to cooperate with a government agency, local authority, or their delegate in executing duties prescribed by law, and obtaining consent would impede the execution of such duties

Security Management Measures

The Company will take necessary and appropriate security measures to prevent leakage, loss, or damage of personal information and to manage it safely. The Company will also provide necessary education and supervision to employees and contractors (including subcontractors) handling personal information.

Requests for Disclosure, etc.

In accordance with the Personal Information Protection Act, when the Company receives a request from an individual regarding disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of their personal information or third-party provision records, the Company will promptly respond after confirming the requester’s identity through prescribed procedures. For such requests or other inquiries, please contact the office listed in Section 9 below.

Changes to this Privacy Policy

To ensure proper management of personal information, the Company may revise this Policy from time to time. Any revisions will be posted on the Company’s website.

Contact Information

For questions or requests regarding the handling of personal information by the Company, please contact:
Gluefi Inc. 4-3-9 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022, Japan Representative: Naoko Noguchi Phone: +81-3-6262-5444 Email: info@gluefi.com

Gluefi 2026. All rights reserved

Not an offer or solicitation. Subject to jurisdictional limitations.